Frequently Asked Questions


What Is Not Included?

Tour guide gratuity is not included. Depending on your satisfaction of the event gratuity ranges from 10%-20% of ticket price.

 

Meeting Location

Unless you have arranged a custom tour, all 7:30 pm tours start and end at Columbia Square, Savannah, GA 31401. The square is at the intersection of Habersham and E. President Street. Map it.

 

Do I have to purchase tickets in advance?

Advance purchase is required, as space is limited per tour. To maximize your chances of getting the day and time you prefer, please book well in advance. Tickets can be purchased using a Visa, Mastercard, or American Express.

 

Are you sure this tour is appropriate for kids?

Great question. While each parent will need to think about how their child reacts to the flying monkeys in the Wizard of Oz,  tours were designed to create vacation memories not nightmares. No one is going to jump out and scare you or your kids during the tour. There is a reduced rate for children ages 4-12 and children under 4 do not need a ticket. If you’ve been to the Haunted Mansion at a popular theme park south of Savannah, you’ll be fine on this tour.

 

Is the tour still fun for adults? We don’t have kids.

Jimi Gibson is an international illusionist, story teller and quirky performer. The magic tricks and illusions are world class. You’ll learn some history, be amazed at the magic, and enjoy a casual stroll through the world’s most beautiful cities. The tour was designed to include something for everyone. It is definitely NOT a kiddie tour. Check our our reviews on TripAdvisor.

 

What if it rains?

Savannah gets rain. Showers can pop up throughout the day. Bring an umbrella or poncho if the forecast is gloomy. The tour will go on with steady drizzle. Of course, we won’t hold the tour in a thunderstorm or worse. Don’t want to walk because of the weather? We can reschedule your tour for a later date. We are also willing to refund your money, should we cancel because of the weather. Savannah Ghost Show reserves the right to cancel tours due to extreme weather conditions, in the interest of your safety.

 

How long is the tour?

The 7:30 pm tour will last about 75 minutes. There may be a slight variance in time depending on the traffic in the squares, the pace of the group, and the fun we are having. Our adventure will take us through historic squares and along the cemetery. The distance traveled will be about 1 mile. Wear walking shoes and feel free to bring some water. Pregnant women, the elderly, and toddlers should be prepared for extended standing and keeping up with the group.

 

Where do I park?

Street parking downtown after 5pm is free. You may want to consider one of the parking garages in the historic area to get you closest to your evening activities without the hassle of circling the block in the busiest areas. Be aware at peak times of the year, parking can be a challenge.

 

Are your tours handicap or wheelchair accessible?

If you’ve been to our historic area and navigated the curbs, cobblestones and city streets, we’d love to have you join us. We can’t say whether the route we will take is 100% accessible for your particular situation. Please contact us directly so we can better understand your needs.

 

What if I’m not satisfied with the tour?

We hope you’ve read the tour description and will enjoy the adventure. If this is not the right tour for you, we understand. Communicate your concerns as we move from square to square. We’re happy to work with you and want to provide the best possible customer service.

 

Should we tip the guide at the end of the tour?

If we exceeded your expectations, then we certainly welcome the gratuity. The amount is at your discretion and varies widely by tour, size of your group, and the number of laughs you experienced.

 

Can we bring our dog (or other pet)?

We are pet lovers in a big way. However, for the consideration of the other tour guests, please send Fido and Fluffy to get some ice cream while your group is touring.

 

Where does the tour take place?

The tour will take us through historic squares and along the edge of Colonial Park Cemetery. You’ll enjoy hauntingly entertaining stories in and around Columbia, Oglethorpe, Chippewa, and Wright Squares.

 

Do we go inside any buildings?

The entire tour will occur outside, under the canopy of live oaks. We will not enter any buildings on the tour.

 

Does the tour start and end at the same place?

Yes! The tour will start and end at the same location. There is street parking and city parking decks nearby.

 

Are there bathrooms along the way?

We will pass by locations that have restroom facilities for their customers in case of any emergencies. Please use the restroom prior to the tour.

 

Is there anywhere to buy food or drinks along the way? Can I bring my own?

We won’t be stopping for food or drink. Feel free to bring your own snacks or non-alcoholic beverages with you. If you’ve got something really good, you might want to bring enough for the ghosts. Just a warning… they may follow you home for more.

 

Is smoking allowed on the tour?

This is a non-smoking tour.

 

Do you offer gift certificates?

Yes! Please contact us directly to inquire about a gift certificate.

 

Do you offer private tours?

We do! Please contact us directly to inquire about a private tour.

 

Weather Policy. Activity may be cancelled due to severe weather.

The activity usually runs in light rain and other moderate weather conditions, but the seller may cancel the activity up to an hour before the start time in the event of severe or unsafe weather conditions. If the seller cancels the event, ticket-holders will be allowed to reschedule tickets (subject to availability) or receive credit for a future event.

 

Minimum Tour Size

Due to the nature of this tour, the minimum group size is six (6) guests. We will evaluate the tour size the day before the scheduled tour. If ticket sales have not reached six (6) guests, you may be notified that the tour is cancelled. If this occurs, you can choose to reschedule or request a refund.